Frequently Asked Questions (to save you an email...)
How long do you perform for?
As standard, we perform for two hours, split into two 60 minute sets. We find this is the perfect amount of time to get the dancefloor jumping, while still giving people a break to catch their breath!
If you would rather we played for longer, or want some additional entertainment for your event (e.g. a DJ for the afterparty!), just let us know when you get in touch.
How much do you charge?
We calculate our prices on a case by case basis. As such, it's impossible to give a definitive answer until we know some more details. For a very rough idea, please check out our price guide. Alternatively, get in touch and we’ll gladly give you a custom quote.
Do you charge VAT?
We do need to charge VAT on top of our prices. We will send you a price that is fully inclusive of all relevant taxes when we quote for your event.
Our venue is quite small - can we still book you?
Whilst we absolutely love the impact of our full 14-piece showband, it can be a little much for some occasions and venues. Luckily, we also offer a range of smaller acts to suit all budgets and venue sizes. Our 8-piece party band can squeeze into a surprisingly compact area if necessary, or perhaps a DJ or DJ Live option would suit you better!
We have a special song that we'd like as a first dance, can you play it live?
Yes! As standard, we offer two totally bespoke songs, which we will learn especially for you. These can be anything you like, and are ideal for your first dance, father-daughter dance, etc.
Please take a look at the first dance section on our song list for an idea of the sort of first dances that we've performed at previous events.
Can we have a say in what songs you play?
We play a range of material that's carefully chosen to get your guests on their feet - we're experts at putting together a setlist with a great flow that can really bring some energy to your event. Please trust us to do what we do and bring the party! Our song choices will always be tailored to your event, so they'll be appropriate for the occasion and your audience - whether that be a wedding, birthday party, Halloween party, Christmas party, or anything else!
However, if there are a couple of songs from our song list that would make your night absolutely perfect, just let us know and we'll see what we can do!
How long does it take for you to set up?
Aside from our acoustic string quartet, we bring a full production with sound and lighting, plus engineer(s), to each event. As such, it usually takes us at least 1-2 hours to set up and make sure everything is working perfectly. For safety reasons, we ask that the setup is in an empty room, with no guests present. For some events (e.g. if you'll be eating your meal in the same room as our performance), we may need to set up earlier in the day, so we can then get out of your way. Let us know when you get in touch. Our larger acts, like our 14-piece showband, generally take longer to set up, as we bring extensive production (it really is all the bells and whistles!).
What are your standard load in and out times?
Our prices are based on a load in time of 5pm, with all equipment being packed down at midnight. We offer 2 hours of performance between 7pm and midnight (whatever times suit you best), with a recorded music playlist in between sets. These times are all flexible - we can arrive earlier / leave later / provide longer sets / provide a live DJ instead of the playlist if needed. All details can be discussed when you book.
Do we need to provide a PA system?
We are fully self-contained and bring our own high spec sound and lighting equipment, including engineer/s, with us.
As standard, we bring equipment to cover ~200 guests, but we can also cater for larger or smaller events if needed.
What do we need to provide for you to be able to set up?
A (flat!) performance area and a (safe!) power source - that’s it! Please view our technical requirements for the specifics.
Do you have insurance?
We certainly do! We carry full public liability insurance - we’re happy to share details with relevant parties in advance of the event.
Is your equipment tested?
Of course! All of our equipment holds valid Portable Appliance Test (PAT) certification. We’re happy to share details with relevant parties in advance of the event.
The venue we’ve chosen has a sound limiter - can you still perform for us?
We can work with most sound limiters, so it shouldn’t be a problem. Please let us know the details of any noise restrictions at the venue when you book – we may well have played there before!
Our chosen venue doesn’t have a raised performance area, but we want the band to be seen. Do you bring your own staging?
We think we should be seen too! We don't have our own staging, but we do know some reliable staging companies that we can put you in touch with if necessary - let us know when you book if this is something you are interested in.
Do we need to provide food and drink for the act?
Yes, we require one hot meal per person (band members and technician/s). If you are not able to provide this, we will accept a cash alternative so we can source food ourselves. We also require adequate soft drinks (water’s fine!) for all personnel.
Where can you perform?
Worldwide! We are based in London, UK, but are available to travel anywhere around the country, or even around the world to make your event really stand out from the crowd. All travel expenses are included when you get a quote - there are no hidden costs.
Do you require payment in advance?
Yes. We require a deposit of 30% to secure the booking, with the remaining balance paid no later than 21 days prior to the event.
How do I pay?
The easiest way to pay is by bank transfer into our account. If you don’t have the facility for this, we can also accept credit / debit card (4% surcharge for card payments).
Can I come and see you live before I book?
Unfortunately, this isn't usually possible - the vast majority of our work is for private clients, e.g. weddings and corporate events. We give our clients 100% of our focus on the day of their event, and we feel it is unfair to sneak people in to see us. Very occasionally we do public performances, so if you're interested in coming to one, get in touch and we'll let you know if we have any public events coming up.
Will we definitely have the same singers and musicians as we've seen in your videos?
For consistency's sake, we always endeavour to use the same musicians as you've seen in the videos on our website.
However, if one or two of our performers aren't free on the day of your event, we don't feel that you should have to miss out on the whole band! So, as is standard in the industry, we occasionally use different performers of an equally incredible standard (that's why you'll occasionally see different faces in our photos!).
We have a small pool of dep performers to pull from, who we know well and have used many times. We can assure you that the quality of our performance will never drop, even if there are a couple of dep musicians in the lineup.